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Conditions of Use

The objective of these Terms and Conditions of Use is to regulate the use of the http://www.electronicaweb.com portal, which is property of MUZAMAN S.L.
Your use of this website, or of any content presented in any and all areas of this website, indicates your acknowledgment and agreement to each and every one of the Terms and Conditions of Use outlined herein.
MUZAMAN S.L. shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions from these Terms and Conditions of Use without notice or liability to you.
MUZAMAN S.L. shall also have the right to restructure, modify, or to eliminate information, service, or content from its website without notice or liability to you.

Portal ownership

MUZAMAN S.L. is located at Calle Francesc Pérez Dolç 5B Local, postal code 43850, in the town of Cambrils, in the Tarragona province and is registered at the Registry of Commerce of Tarragona, Volume 2356, Page 218, Sheet T-37293, 1st record on file. CIF: B-43914589. MUZAMAN S.L. is the owner of the http://www.electronicaweb.com web portal, through which it provides internet users with information about its products and offers.
All the content on the portal is property of MUZAMAN S.L.

User rights and obligations

The portal is public and free and any user is able to access the information which it contains. MUZAMAN S.L. reserves some of the services it offers for users who register by completing the registration form under User Registration, which is available to any user.
The registered user agrees to lawful use of his/her Password, agrees not to share his/her Password with a third party, and agrees to communicate, in the shortest amount of time possible, the loss or theft of his/her Password to MUZAMAN S.L.
The user agrees to use the portal and the services it offers in accordance with the law and with intellectual property rights, by not using its content and/or designs in any format or in any medium, be it electronic or mechanic, under any circumstance and without written authorization from MUZAMAN S.L.

Legal note regarding the documents available on this portal

MUZAMAN S.L. and its respective providers are not responsible for and therefore do not ensure that the information contained in documents or related graphics on its portal are useful for any particular purpose. All of the aforementioned documents and related graphics are posted “as they are” without guarantees of any kind. MUZAMAN S.L. and its respective providers reject all the guarantees pertaining to this information, including all the implicit guarantees and conditions of commercialization, idealness for a particular purpose, ownership, and un-lawfulness. Under no circumstance shall MUZAMAN S.L. and its respective providers be held responsible for any special damages, indirect or consequential, which derive from the impossibility of use, loss of data, or benefits, which themselves can be derived from a contractual or extra contractual action associated with the use of information available on this portal.
MUZAMAN S.L. is not responsible for possible typographical or content mistakes found in product characteristics, which may happen occasionally. The same is true for prices. These characteristics are subject to change without notice. Also the photographs of products are for orientative purposes, and thus, are not binding.

Registered trademarks

All of the registered trademarks and commercial trademarks are property of their respective owners.

Links to other websites

The links in this area will allow you to leave the MUZAMAN S.L. site. The linked websites are not controlled by MUZAMAN S.L. and MUZAMAN S.L. is not responsible for the contents of any linked site or of any link which is found on any linked site, or of any change or update of such sites.
MUZAMAN S.L. is not responsible for any acts of webcasting or of any other form of transmission or broadcast from any linked site. MUZAMAN S.L. is only making these links available to users for their convenience and the inclusion of any link does not imply the approval of the site by MUZAMAN S.L.

Data Protection Law

In compliance with the Data Protection Law 15/1999, passed on December 13th, regarding the Protection of Personal Data, MUZAMAN S.L. informs the users of its portal that the personal data provided will be included in an automated personal data file which is owned only by MUZAMAN S.L. and for which only MUZAMAN S.L. is responsible. The purpose of this being to adequately process the orders received.
MUZAMAN S.L. has registered its files at the Data Protection Agency with the following inscription code, 2050670603, which can be consulted online at www.agpd.es. MUZAMAN S.L. is under no circumstance responsible for the data which a user may provide for the different services offered, as MUZAMAN S.L. neither collects nor handles the data, the user assumes responsibility for it.
MUZAMAN S.L. agrees to cancel all personal data collected when it is no longer necessary or relevant to the purpose for which it was collected.
MUZAMAN S.L. gathers certain personal data freely submitted by the user in a questionnaire form with the purpose of allowing its different services to be contracted, as well as to be able to respond to and identify the different petitions made by the user. MUZAMAN S.L. informs that it will process the data for the administration, development, and improvement of its services, as well as for technical and commercial purposes pertaining to the products and services it offers.
MUZAMAN S.L. also collects freely submitted data related to human resources, distributors and affiliates, with the goal of selecting new personnel and distributors for the company as well as to keep in contact with them. Nonetheless, the data collected and handled by MUZAMAN S.L. is only the necessary data needed for the above purposes.
To access the MUZAMAN S.L. website at www.electronicaweb.com, it is not necessary to provide any data. However, in order to request information or to request a particular service, it is necessary for the user to provide data on the questionnaire forms online. The fields marked with an asterisk (*) must be filled in. If they are not, it will be impossible to process the request for information as well as any request for services.

Data will not be surrendered to third parties. MUZAMAN S.L. informs users that, by agreeing to these general conditions, it consents to communicating the necessary data to process the services contracted by the user. Such communication shall be connected to the stated purpose of the data collection and is therefore related to the free and lawful acceptance of the existing legal relation between the user and MUZAMAN S.L., whose development, enforcement and control necessarily imply the interconnection of data and the necessary transmission of such data to which the user fully agrees.

MUZAMAN S.L. guarantees full confidentiality and privacy for any collected personal data by adopting essential security measures to prevent any unauthorized alteration, loss, treatment or access to this data, thus guaranteeing data integrity and security. However, MUZAMAN S.L. shall not be responsible for the events that may take place in connection to this personal data as a result of an attack or unauthorized access to the company’s systems not detected by the implemented security measures or due to the user’s failure to safeguard and safe keep his/her password or personal data.

MUZAMAN S.L. uses cookies for two reasons: a) to obtain information and to perform statistical analysis regarding the use of the website www.electronicaweb.com, which can always be consulted anonymously, and b) to allow some services to function properly. The cookies are anonymous and do not collect personal data belonging to a user. It is also impossible to access the data in a user’s hard drive through such cookies. The user’s identity is never inserted directly into a cookie and therefore cannot be intercepted through it. The only cookies which are not anonymous, meaning that they allow the user to be identified, can only be collected with the user’s authorized consent. Such is the case when the user wants to have immediate access to information and access restricted areas without manually typing in his/her passwords.  In any case, if the user does not want this type of cookie being collected, s/he can configure his/her browser to disable them without modifying the MUZAMAN S.L. website.
The user shall be responsible for the veracity of his/her data, and agrees to never submit false data and to modify his/her data whenever necessary. Such data modification can be done in the user’s private and secure area which the user has at www.electronicaweb.com and which can only be accessed by the use of the password obtained during user registration. For this reason, the user must be very diligent in safeguarding his/her password. The user declares that s/he has authorization whenever s/he does not introduce his/her personal information, but instead uses the data belonging to a third party.
The user can exercise his/her right to access, modify, cancel, and contest by contacting MUZAMAN S.L. at:

For such a request, the user shall provide a copy of the NIF belonging to the owner of the data.

MUZAMAN S.L. expressly forbids spam and never engages in such conduct. MUZAMAN S.L. only sends information to email addresses submitted by users who are registered members, and as such, have accepted the present General Conditions and the data protection policy for the mailing of such information.
MUZAMAN S.L. will not allow the user to engage in spam activity either. MUZAMAN S.L. reserves its right to terminate the user’s account/services contracted, as well as its right to seek legal action.

Governing Law and Jurisdiction

These Terms and Conditions of Use shall be governed by the laws of Spain. The parties agree to renounce any other jurisdiction that is not exclusively the one aforementioned. They agree to resolve any dispute between them related hereto, under this exclusive jurisdiction and venue of the Courts where MUZAMAN S.L. is located.

Objective

The objective of these Terms and Conditions of Use is to regulate the contractual relationship between MUZAMAN S.L. and the Client in everything pertaining to the rendering of MUZAMAN S.L. services.
To that effect, the present Terms and Conditions of Use shall apply to all the services that MUZAMAN S.L. renders.
The present Terms and Conditions shall apply to the sale of all products through the www.electronicaweb.com website to companies, consumers, users, or any other final recipient.
The Client’s use of the services of the online store at www.electronicaweb.com, presupposes, in all cases, agreement to the Terms and Conditions described herein. As proof of the client’s knowledge and acceptance of these Terms and Conditions, s/he will be obligated to mark a box stating the following: “I acknowledge and accept the Conditions of Use”.  This shall be done after selecting the products to be purchased, but before continuing on to payment.
The presentation of the products online does not constitute an offer of sale from a contractual point of view; it is merely a showcase of the products available at www.electronicaweb.com. The offer is made by the person who, having accessed the site, orders the purchase of a product.

Sale

The price which appears next to a product includes sales tax. MUZAMAN S.L. reserves the right to change prices at any time and without prior notification. MUZAMAN S.L. also reserves the right to both eliminate and include items from its catalogue of products.
The shipping and handling costs will be paid for by the client and will be specified in the shopping cart, on the order, and on the invoice.
Invoices for orders list the following for each product purchased: product code, description, number of units ordered, price per unit (excluding tax), and the total price (resulting from multiplying the quantity by the price per unit). The invoice will also show the sum of all the products, the tax percentage applicable in each step, the total tax, the shipping costs, and the total cost of the order.
The user shall have to specify in writing the mailing address for the orders. Given the special circumstances in the Canary Islands, Ceuta and Melilla, purchases made by residents in these territories will be exempt from paying tax; customs charges and import/export costs are not included in the price of the products nor are they included in the price of shipping. Such costs will have to be paid by the recipient of the merchandise at the destination.
The delivery of the merchandise to the Client is subject to availability.
After putting in an order, the products selected shall be paid by any of the payment methods available, which are outlined in detail when purchasing.

PAYMENT METHOD INFORMATION
Cash on Delivery: 4% commission
( transportation agency )
Delivery within 24-72h
Bank transfer: No comission Delivery within 24-72h
Servired No comission Delivery within 24-72h
   

Guarantees

MUZAMAN S.L. guarantees the hardware it sells or assembles against any factory defect during a period of two years. This excludes products for which the manufacturer provides the guarantee directly. In this case, the guarantee will depend on the standards the manufacturer establishes and MUZAMAN S.L. only agrees to provide the necessary information to process a claim, as it is the respective manufacturers who set the delivery times and transport policies. If faced with any problem with the hardware acquired at MUZAMAN S.L., the customer will have to contact MUZAMAN S.L.’s Technical Support by email at incidencias@electronicaweb.com. The customer will then receive detailed instructions to process the guarantee.
Six months after the date of purchase, the customer will have to show that the problem was in fact a manufacturing defect and not produced by customer misuse.
All the products and parts replaced by MUZAMAN S.L. become exclusive property of MUZAMAN S.L. The services rendered in the guarantee do not prolong or extend the initial guarantee period of the products.
The conditions of the guarantee may vary depending on the product and the type chosen by the customer. By default, they will follow the general terms and conditions established by the Consumer Product Guarantee Law (Lay 23/2203 July 10). Every claim must be accredited with the corresponding purchase receipt.
MUZAMANA S.L. will not be responsible, under any circumstances, for a decrease in profit or for direct or indirect damages. Its maximum responsibility, in any case, would be of the value of the merchandise.
The guarantee is considered invalid for products which have been mishandled or manipulated and which are not returned with all of their original parts and packaging; Products with damages which have been caused by the misuse of the product or the normal wear and tear; Problems caused by virus infection or illegal software and changes in the configuration of the operating system or any other software and for incorrect updates of the Firmware of the product; Problems caused by user installation of peripheral equipment and other added products after the date of purchase of the original product.
The time to process the guaranties may be delayed for reasons out of MUZAMAN S.L.’s control, such as: delays in the shipment of the merchandise by the transportation company, and delays from the manufacturer when replacing or repairing material.
If the customer were to use his/her own equipment or equipment provided to him/her by a third party not associated with MUZAMAN S.L., s/he would have to ensure that it is compatible with the material provided by MUZAMAN S.L. and that it is properly homologated and certified in accordance with applicable national and international terms.
MUZAMAN S.L. will not process returns or guarantees of any material which has the customer’s imprint on the adhesive tape, alterations or any annotations to the original packaging. Products ordered my mistake must be returned with shipping costs pre-paid. For products manipulated by the Customer and which cause malfunction, the customer will have to pay the costs of repair and shipping. Only MUZAMAN S.L. authorized personnel will be able to repair or verify the correct functioning of products.
If a product is found to be defective, it will be repaired or replaced and sent to the Customer free of charge.
If a product passes the tests conducted by Technical Support and the results contradict the description given by the Customer, it will be sent back to the customer, who will be responsible for paying the shipping costs.
All items must be sent with shipping pre-paid, along with a copy of the receipt, and a written description of the problem to MUZAMAN S.L.’s address located in the town of Cambrils, on the street Calle Francesc Pérez Dolç 5B Local, postal code 43850, in the Tarragona province. The contact telephone number is 977 369 671.
MUZAMAN S.L. is not responsible for the misuse of a product by the Customer and is thus excluded from all responsibility against misuse.

Returns

We are committed to offering the maximum quality and the best guarantee.
If, for any reason, the Customer were not satisfied with an order, s/he would have a period of 7 working days from the date s/he received the goods to return them (according to art. 44 of the Law 7/1996, dated January 15th of the Ordenación del Comercio Minorista and modified by Law 47/2002, dated December 19th)
The product would have to be return in its original packaging without having been used by the Customer.
According to the Law 47/2002 of the Ordenación del Comercio Minorista, the following cannot be returned:

  • Products which are personalized (personalized computers or laptops,…)and in general terms, anything which is made according to customer specifications.
  • Products which can be reproduced or copied immediately, (Compact Discs, software, Movies, books, …) and also office supplies which have been opened.
  • Products which have been tried and used and which cannot be sold as new.
  • Products with “blister” packaging can never be returned once they have been opened.
  • Memory: Memory can only be returned if it is defective, as it is a product which is ordered directly from the manufacturer.
  • Accessories: Returns of accessories which complement other products will not be accepted (laptop accessories, PDAs, digital camaras, printers,…)
  • Internal computer components, such as internal graphic cards, controllers, motherboards,...
  • Connection products (routers, wireless products,…).

When making a return, the Customer is to pay the shipping and handling charges. An item, which does not arrive back to us in perfect condition, which is not in its original packaging and in the best state possible, or which has been used, will not be exchanged or refunded.
To return any product, the Customer must first send an email explaining the reason for the return to incidencias@electronicaweb.com
Technical Support will send the customer an R.M.A. which s/he will have to sign and send along with the product. Once the merchandise is received in our warehouse along with confirmation of its condition, the refund will be issued in the original payment method.
Returns of defective products or products sent by mistake are permitted. However, since the Customer would have to pay the shipping cost, s/he would have to inform us of this within a seven day period from the date the shipment is received.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Spain. The parties agree to renounce any other jurisdiction that is not exclusively the one aforementioned. They agree to resolve any dispute between them related hereto, under this exclusive jurisdiction and venue of the Courts where MUZAMAN S.L. is located.